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Last update: 25.07.2016, 17:52

Shop rating for Overclockers UK

  • Overall rating4,11 (1.89/5)

no ratings during the last 12 months

This merchant has been rated 11 times
(5 valid ratings)

Detailed ratings

Website/online shop:-|2,78
Navigation, Product Selection:-) 2
Product Range, AvailabilityX-P 5
Product Information, Presentation:-) 2
Customer service prior to ordering (Advice, Requests)X-P 5
Price:-| 3
Delivery options and costs i.e. collection options:-| 3
Payment (Options, Handling):*) 1
Terms and Conditions:-| 3
Website Performance:*) 1
Order process, transaction and delivery X-P5
Order ProcessX-P 5
Accuracy of shop information (e.g. stock levels)X-P 5
Confirmation of delivery, Package trackingX-P 5
Delivery timeX-P 5
Customer service during/after deliveryX-P 5
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Comments on ratings

all 5 ratings are displayed
  • JensWeber on 11/07/2016, 12:42
    first order at Shop looks really good, easy to navigate, good product information.
    negative points - product availability is not correct, so you see products marked as in stock and the products are not in the warehouse or on backorder.
    customer service is not available, webnodes model to contact the support is not transparency, normal e-mail usage is not possible with customer service. Live chat is only a nice gimmick but not usable because nobody is on the other line till days.
    Order management over the webinterface is also not user friendly because you can't cancel an order by yourself you have also to go over the webnodes contact, which nobody response over days. sorry but looks not serious.
  • hyre on 18/06/2012, 10:24

    Amazing Shop!

    Overall rating: 1
    Wow... what can i say. Found this Shop as i had a look for some nice overclocking stuff. There is really no other shop around the www, where i could found such a great community and such amazing stuff! Bought a new OC graphics card and different watercooling-stuff. Payment, Delivery and the amazing support through the forum really make this shop my prefered one.
  • focb on 16/04/2012, 17:05
    If you order something from these guys and it arrives in perfect working condition - no problems.

    If not, and you have to send it back - watch out, particularly if you live outside the UK.

    I ordered a Corsair 500R case which was unfortunately damaged - front bezel smashed on one side.

    Set up RMA - no problem. As I live in Ireland it costs quite a bit to ship something large back, but I stumped for it after being told postage costs would be refunded.

    Received refund for the case - not for the shipping to/from - this was almost 50 euros in the end. So after expending 50 euros, I have nothing to show for it.

    I should have just bought it from another retailer which covers refunding of postage costs - Amazon are unbeatable in this regard.

    Definitely not recommended - avoid these guys.
  • HWc5BB0a5m on 21/09/2010, 21:44
    Eine nachweislich defekte Grafikkarte wurde nicht getauscht. Stattdessen wird behauptet, sie sei in Ordnung. Das Testprotokoll wird jedoch auch nach Androhung rechtlicher Schritte geheim gehalten. Die ergebnislose Überprüfung und der Rückversand werden in Rechnung gestellt. Ich habe widersprochen, da die Karte nachweislich defekt ist. Daraufhin hat Overclockers UK gedroht, daß die Karte bei Nichtbegleichung der Rechnung nach sechs Monaten ZERSTÖRT wird. Gegen diese ILLEGALEN Praktiken setze ich mich derzeit zur Wehr. Ich habe meine Rechtsschutzversicherung mit diesem Fall beauftragt.
  • fklwhfjwudfj on 29/04/2010, 17:50
    Mehrere Versandoptionen nach Deutschland. Unschön: bei Kreditkartenzahlung muss man eine Kopie einer aktuellen Kreditkartenabrechnung und einen Kontoauszug hinschicken, zur Adressbestätigung. Immerhin wurde das schnell bearbeitet und die Ware am selben Tag versandt (mit DHL Express für 15 €). 2 Tage später war sie dann da.

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